How do I downgrade, cancel or close my account?
Should you wish to downgrade your plan or cancel your subscription you can do so by going to the Settings page, choosing a plan from the Change Plan dropdown and clicking Change. Once you have confirmed the downgrade it will take effect immediately. If you are on the Free plan and wish to delete your account please email firstname.lastname@example.org and we will close it for you.
So you know: If you upgrade again in the future you will regain access to customizations previously made to your form and all of the data you have collected.