Help > The Data You Have Collected

How do I transfer my offline signups?

If you have followed the offline installation instructions for your form then you can collect data offline

Transferring your signups to your account is as simple as opening your form while your device is connected to the internet.

If your signups aren't visible on your SignUpAnywhere dashboard, please try the following:

Check your internet connection is active

There are many free WiFi services that your device could connect to that require you to log in before gaining internet access. For your signups to sync, make sure you are connected to WiFi that has access to the internet (do a quick Google search just to check).

Have you transferred the data from all of your devices?

If you’ve collected data on multiple devices make sure that they all have an active internet connection and the form is open.

I still can't see my signups

If you’ve connected your device(s) to the internet and reopened your form but your signups still aren’t transferring then please get in touch.

Can’t find an answer? Please get in touch

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